Check out our FAQs or, for details on shipping or returns, please refer to our Shipping Policy and Refunds Policy pages, where prices, estimated shipping times and return policies are provided.
Still need some help? The Fashion Eyewear team is always here to make sure you have the answers you need. Whether you have inquiries about a product, an order, current trends or anything else, feel free to reach out to us.
Tel: +44 (0) 207 590 5500
Our lines are available from Monday to Thursday, 9am to 5pm, and on Friday from 9:30am to 5pm. Please note that we are closed on Saturdays, Sundays and UK Bank Holidays.
Based in London? We'd love to see you in person at our HQ. Booking is essential, so please make an appointment with us here.
SPEAK TO AN OPTICIAN
Are you facing challenges adding your prescription to your newly acquired designer eyeglasses? Our in-house dispensing opticians are at your service, ready to assist with any prescription-related queries. At Fashion Eyewear, our goal is to streamline the process of ordering your prescription glasses or sunglasses, ensuring it's simple, swift and stress-free. Speaking with our online UK opticians eliminates the need for a store visit, promoting easier social distancing and saving you valuable time and unnecessary hassle. e-mail: firstname.lastname@example.org
Tel: +44 (0) 207 590 5501
Visit us in Store
Our Premium partner - Maverick & Wolf Opticians, 150 Chiswick High Road, London, W4 3HR
Maverick & Wolf is an independent optical practice, nestled among the boutiques and restaurants of Chiswick High Road. Offering the newest collections of over 30 brands, we have earned a reputation as a trusted source for luxury eyewear.
We proudly feature a curated selection of frames sourced from the Fashion Eyewear website.
BOOKING ESSENTIAL To ensure that you receive the attention and expertise you deserve on your visit, we kindly request that appointments for sight tests be scheduled in advance. You can do this by visiting www.maverickandwolf.com or contacting them directly. Regrettably, we cannot guarantee availability for walk-in appointments. This approach allows us to allocate dedicated time and resources to thoroughly assess your vision and provide tailored recommendations.
PRE-SELECTED FRAMES To ensure you have the opportunity to explore and try on a specific frame from our collection, we kindly ask that you reach out to us beforehand. This way, our dedicated team can make certain that the frame you're interested in is available for you to experience in store.
PRICING While they aim to provide exceptional value and will match the Fashion Eyewear frame price, they are unable to match the pricing or discounts offered on all of the prescription lenses on the Fashion Eyewear website. They do however offer the same range of Zeiss lenses and beyond so rest assured, the investment in Zeiss lenses is an investment in uncompromising quality and personalised vision care.
EYE TESTS At M&W the commitment to excellence also includes comprehensive sight tests, incorporating cutting-edge OCT scans to ensure the highest standard of care for your vision.
Our team comprises of fully qualified and experienced optometrists, as well as a dedicated team of qualified dispensing opticians, each equipped to help guide you through your visit.
To Book visit www.maverickandwolf.com or call 0203 441 1955
Opening Times : Monday to Saturday 9.30am to 6pm, Sunday - Closed
We look forward to welcoming you to our practice.
Send us a message
Use this contact form to reach out to our Customer Service Team. If you are inquiring about an order you have placed please make sure to quote your order number.