Shipping policy

For in-stock non-prescription glasses and sunglasses, we aim to dispatch no later than the next working day.

Most prescription lenses are fitted within 3 working days. Complex prescriptions including progressive lenses may take up to 10 working days.

UNITED KINGDOM

Service

Est. Delivery Time

Cost

Free Delivery

3 - 5 working days from dispatch

Free Over £150

Standard

3 working days from dispatch

£3.95

Royal Mail Tracked

1 - 2 working days from dispatch

£5.95

DPD Next Day Delivery*

Next-Day (Order Before 2 pm)

£7.95

DPD Saturday Delivery**

Order Before 2 pm on Friday

£9.95

Same Day Delivery*** (London ONLY)

Same Day (Order Before 2 pm)

£30.00

*Next-day delivery is available for in-stock items only and applies to orders without prescription lenses. Orders must be placed before 2 pm to qualify. Next-day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without a prescription, please call us to see if we can get this out to you on a priority shipping method.

**For Saturday delivery, please contact our Customer Service Team to see if this is available in your area.

***Same Day Delivery is available in a limited number of locations. Please review Information On Same Day Delivery

European Union

We ship to Belgium, France, Germany, Greece, Ireland, Italy, Netherlands, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, and Monaco.

Service

Est. Delivery Time

Cost

FREE SHIPPING Up to 7 days from the day of dispatch  FREE OVER 180 
Standard  Up to 7 days from the day of dispatch   8.50 

FedEx Express

1-3 working days from dispatch

 17,95 €

Prices at checkout for European Union countries are final you will not be expected to pay any additional charges upon delivery.  

UNITED STATES

Service

Est. Delivery Time

Cost

Free Delivery 

 Up to 7 working days from the day of dispatch

Free Over $190

Standard 

 Up to 7 working days from the day of dispatch

 $12.00

Courier

3 - 5  working days from the day of dispatch

$16.00

Express

1 - 2 working days from the day of dispatch

 $23.00

Prices at checkout for the United States are final you will not be expected to pay any additional charges upon delivery.  

AUSTRALIA

Service

Est. Delivery Time

Cost

Free Delivery 

 Up to 10 working days from the day of dispatch

FREE OVER AUD $275

Economy Post

Up to 10 working days from the day of dispatch

AUD $ 16.00

Express Courier Service

3 - 5 working days from dispatch

AUD $ 36.00

Prices at checkout for Australia are final you will not be expected to pay any additional charges upon delivery.  

 

New Zealand

Service

Est. Delivery Time

Cost

Free Delivery 

 Up to 10 working days from the day of dispatch

FREE OVER NZD $330

Economy Post

Up to 10 working days from the day of dispatch

NZD $ 17.00

Express Courier Service

3 - 5 working days from dispatch

NZD $ 37.00

Prices at checkout for New Zealand are final you will not be expected to pay any additional charges upon delivery.  

 

ISRAEL

Service

Est. Delivery Time

Cost

FedEx Express

2 - 4 working days from dispatch

 ILS 84

Prices at checkout for Israel are final you will not be expected to pay any additional charges upon delivery.  

Canada

Service

Est. Delivery Time

Cost

Free Delivery 

 Up to 7 working days from the day of dispatch

FREE OVER CAD $245

Economy Post

Up to 7 working days from the day of dispatch

CAD $ 14.60

Express Courier Service

3 - 5 working days from dispatch

CAD $ 28.00

 Tax not included in the final price charges might be applied by your local tax office. Please check local charges before placing your order. 

China, Macau HK, South Korea, Japan, Norway, Liechtenstein, Switzerland

Service

Est. Delivery Time

Cost

Express

3-5 working days from dispatch

£15.95 / $20

Free Delivery 

 Up to 7 working days from dispatch

Free Over £150 / $195

Standard

 Up to 7 working days from dispatch

£8.95 / $11.70

Tax not included in the final price charges might be applied by your local tax office. Please check local charges before placing your order. 

 

Rest of the World (Excluding Ukraine Belarus and Russia)

Service

Est. Delivery Time

Cost

Express

3-5 working days from dispatch

£25.00 / $32

Tax not included in the final price charges might be applied by your local tax office. Please check local charges before placing your order. 

 

 

NEXT DAY DELIVERY UK ONLY

Guaranteed next working day delivery in the UK is available for in-stock items only and applies to orders without a prescription. Next-day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. For Saturday delivery, please call our customer service to see if this is available in your area. Orders must be placed before 2 pm to qualify for the next working day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without a prescription, please call us to see if we can get this out to you on a priority shipping method.

ESTIMATED DELIVERY TIMES

The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions, it may be found that an item advertised on our site has been temporarily selling out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. Fashion Eyewear is committed to always providing a safe, secure, and trackable service to customers in the UK and abroad.
In your confirmation email, we will specify the delivery time for your specific order.

DELIVERY ADDRESSES

At Fashion Eyewear we are happy to ship to residential and work addresses worldwide. It's very important that you check that all delivery address information given to us is full and accurate. Please note: Once an order has been placed, the delivery address cannot be changed. This is due to our strict fraud prevention policies. If you have placed an incorrect address, please immediately contact our Customer Service Team and our order processing team will advise you on the next steps.

WHERE'S MY ORDER?

All your order information is emailed to you when you place an order, including delivery information. If for any reason you don't receive your eyewear please contact our Customer Service Team. For our UK customers, our premium delivery company will send you a text message update of when your parcel is dispatched, delivered, or ready for rescheduled delivery if you were out.

EXCHANGES & RETURNS

Please refer to our Returns Policy.