Contact us

Check out our FAQs or, for details on shipping or returns, please refer to our Shipping Policy and Refunds Policy, where prices, estimated shipping times and return policies are provided.

Still need some help? The Fashion Eyewear team is always here to make sure you have the answers you need.

Based in London? Visit us in one of our premium partner stores. Booking is essential, so please contact us to make an appointment.

Our lines are available from Monday to Thursday, 9am to 5pm, and on Friday from 9:30am to 5pm. Please note that we are closed on Saturdays, Sundays and UK Bank Holidays.

General support

Tel: +44 (0) 207 590 5500

Whether you have inquiries about a product, an order, current trends or anything else, feel free to reach out to us. Our team is ready to support you with your enquiry.

Send us a message

Speak to an optician

Tel: +44 (0)207 590 5501

Need help adding your prescription to designer frames? Our opticians are here for you. We make ordering glasses stress-free and convenient.

Email our opticians

Visit our store

Fashion Eyewear and Maverick & Wolf are part of the same company. Maverick & Wolf is our dedicated high-street retail brand, offering Fashion Eyewear customers the option to receive in-person services and expert support.

Maverick & Wolf Opticians (Fashion Eyewear High-Street Store)
219 Brompton Road, Knightsbridge, London SW3 2EJ
T: +44 (0)20 3326 0915

Visit Maverick & Wolf for

  • Precise measurements (including PD & frame fitting)
  • Frame adjustments and servicing
  • Booking appointments for eye tests and consultations

Important Information for Fashion Eyewear Customers

While Fashion Eyewear offers our full online catalogue, the in-store range at Maverick & Wolf is a curated selection of key brands and styles. Stock levels and availability will differ from what’s available online.

As part of our current trial initiative, the Knightsbridge store will honour the same frame pricing shown on FashionEyewear.com.

Please note: Prescription lens discount codes and online-exclusive promotions may not apply in store.

For the best experience, we recommend calling ahead or booking an appointment if you wish to view a specific frame, as walk-in stock cannot be guaranteed.

We look forward to welcoming you in store and providing expert service in a luxury environment.