Delivery Information
FREE SHIPPING
We are currently offering free delivery when you order total is equal or above the following thresholds:
UK: Over £120 - before application of any discounts
We use Royal Mail Tracked 48hour delivery services. All UK Mainland orders are dispatched from our London office within two working days of the order being placed.
USA: Over $100 - before application of any discounts
We use USPS to ship with estimated delivery times from 3-5 days (not guaranteed).
EU: Over €110 - before application of any discounts
We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.
Rest of the World: Over $200 - before application of any discounts (excludes Australia).
We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.
| United Kingdom | Economy - RM Tracked | Royal Mail Tracked 24 | Next Day (U.K. Only) | Free Shipping Threshold |
| £3.95 | £4.95 | £6.95 | £120 | |
|---|---|---|---|---|
| United States | Economy | Express DHL | ||
| $11.94 | $19.44 | $100 | ||
| European Union | Economy | Express DHL | ||
| €9.00 | €11.94 | €110 | ||
| Australia | Economy | Express DHL | ||
| AUS$14.55 | AUS$29.00 | Not Offered | ||
| Saudi Arabia | Economy | Express DHL | ||
| Not Available | $29.63 | $200 | ||
| UAE | Economy | Express DHL | ||
| Not Available | $29.63 | $200 | ||
| Qatar | Economy | Express DHL | ||
| Not Available | $29.63 | $200 | ||
| Japan | Economy | Express DHL | ||
| $9.75 | $19.44 | $200 | ||
| Hong Kong | Economy | Express DHL | ||
| $9.75 | $19.44 | $200 | ||
| Rest Of World | Economy | Express DHL | ||
| $12.95 | $19.44 | $200 |
*NEXT-DAY DELIVERY ONLY AVAILABLE WITHIN UK ON IN-STOCK ITEMS, WITH NO PRESCRIPTION.
EXPRESS SHIPPING
If your eyewear is in stock and you need them urgently we have options for express services, tailored to your region/country:
United Kingdom
- Royal Mail Economy: £3.95
- Royal Mail Tracked 24: £4.95
- DPD Next Working Day: £6.95
United States
- Premium DHL: $11.94 (4-6 days from date of dispatch)
- Express Delivery: $19.44 (3-5 days from date of dispatch)
Rest of the World
- Premium DHL and Express DHL services Available
**Prescription lenses will have a longer delivery time – you will have full details of delivery options when you check out.
NEXT DAY DELIVERY UK ONLY
Guaranteed next working day delivery in the UK is available for in-stock items only and applies to orders without a prescription. Next day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. For Saturday delivery, please call our customer service to see if this is available in your area. Orders must be placed before 2pm to qualify for next working day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without prescription, please call us to see if we can get this out to you on a priority shipping method.
ESTIMATED DELIVERY TIMES
The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions it may be found that an item advertised on our site has been temporarily sold out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. Fashion Eyewear is committed to always providing a safe, secure and traceable service to customers in the UK and abroad.
In your confirmation email we will specify the delivery time for your specific order but our general delivery times are:
Sunglasses and optical frames without prescription - in stock: 2 - 4 working days
Sunglasses and optical frames with prescription - in stock: 5 - 9 working days
Sunglasses and optical frames with or without prescription - in suppliers' stock: 7 - 14 working days
Sunglasses and optical frames without prescription - in stock: 5 - 9 working days
Sunglasses and optical frames with prescription - in stock: 7 - 12 working days
Sunglasses and optical frames with or without prescription - in suppliers' stock: 10 - 14 working days
Sunglasses and optical frames without prescription - in stock: 7 - 10 working days
Sunglasses and optical frames with prescription - in stock: 8 - 12 working days
Sunglasses and optical frames with or without prescription - in suppliers' stock: 10 - 14 working days
Please add your delivery address to the checkout to get an accurate delivery price.
DELIVERY ADDRESSES
At Fashion Eyewear we are happy to ship to residential and work addresses worldwide. It's very important that you check that all delivery address information give us is full and accurate. Please note: Once an order has been placed, the delivery address cannot be changed. This is due to our strict fraud prevention policies. If you have placed an incorrect address, please call us immediately on +44 208 987 2400 or email [email protected]and our order processing team will advise you on the next steps.
WHERE'S MY ORDER?
EXCHANGES & RETURNS
Please refer to our Returns Policy.