Delivery Information

FREE SHIPPING

We are currently offering free delivery when you order total is equal or above the following thresholds:

UK: Over £150 - before application of any discounts

We use Royal Mail Tracked 48hour delivery services. All In-stock UK Mainland orders are dispatched from our London office within two working days of the order being placed.

USA: Over $160 - before application of any discounts

We use Express Courier Services for our express service to ship which offers estimated delivery times from 1 - 2 days (not guaranteed).

EU: Over €150 - before application of any discounts

We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.

Fashion Eyewear are not liable for any customs charges incurred once the parcel reaches your country. Any customs charges must be paid by the recipient of the parcel unless you opt for our DDP option at the checkout

Delivered Duty Paid (DDP) service
We now offer customers in the E.U. the opportunity to prepay taxes & import fees with our Delivered Duty Paid (DDP) service.

What this service offers:
- Fashion Eyewear will take full responsibility, risk and costs associated with transporting your goods.
- Avoid unexpected fees; prevent local courier & delivery services from charging additional fees upon delivery.
- Lower cost with DDP - the delivery costs and admin charges are often less than the DDU (duties unpaid) service.
- A better experience for you as our customer - you are not subject to potentially unexpected taxes & admin charges.

This service is available to you within the checkout as a shipping & delivery option

AUSTRALIA: Over AUD$485 - before application of any discounts

Rest of the World: Over $200 - before application of any discounts (excludes UAE, QATAR, Saudi Arabia & Kuwait).

We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.

SHIPPING TIMES & RATES

*Same Day Delivery available on a limited number of locations. Please review Information On Same Day Delivery

*NEXT-DAY DELIVERY ONLY AVAILABLE WITHIN UK ON IN-STOCK ITEMS, WITH NO PRESCRIPTION.

**Prescription lenses will have a longer delivery time – you will have full details of delivery options when you check out.

NEXT DAY DELIVERY UK ONLY

Guaranteed next working day delivery in the UK is available for in-stock items only and applies to orders without a prescription. Next day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. For Saturday delivery, please call our customer service to see if this is available in your area. Orders must be placed before 2pm to qualify for next working day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without prescription, please call us to see if we can get this out to you on a priority shipping method.

ESTIMATED DELIVERY TIMES

The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions it may be found that an item advertised on our site has been temporarily sold out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. Fashion Eyewear is committed to always providing a safe, secure and traceable service to customers in the UK and abroad.

In your confirmation email we will specify the delivery time for your specific order but our general delivery times are:

UNITED KINGDOM:

Sunglasses and optical frames without prescription - in stock: 3 - 5 working days (standard shipping)

Sunglasses and optical frames with prescription - in stock: 5 - 9 working days

Sunglasses and optical frames with or without prescription - in suppliers' stock: 7 - 14 working days

EUROPE:

Sunglasses and optical frames without prescription - in stock: 5 - 14 working days (standard shipping)

Sunglasses and optical frames with prescription - in stock: 7 - 14 working days (standard shipping)

Sunglasses and optical frames with or without prescription - in suppliers' stock: 7 - 14 working days (standard shipping)

REST OF THE WORLD:

Sunglasses and optical frames without prescription - in stock: 7 - 14 working days (standard shipping)

Sunglasses and optical frames with prescription - in stock: 7 - 14 working days (standard shipping)

Sunglasses and optical frames with or without prescription - in suppliers' stock: 7 - 14 working days (standard shipping)

Please add your delivery address to the checkout to get an accurate delivery price.

DELIVERY ADDRESSES

At Fashion Eyewear we are happy to ship to residential and work addresses worldwide. It's very important that you check that all delivery address information give us is full and accurate. Please note: Once an order has been placed, the delivery address cannot be changed. This is due to our strict fraud prevention policies. If you have placed an incorrect address, please call us immediately on +44 208 987 2400 or email [email protected]and our order processing team will advise you on the next steps.

WHERE'S MY ORDER?

EXCHANGES & RETURNS

Please refer to our Returns Policy.